NJAMHAA-FY21-annual-report

24 In addition to hosting virtual conferences in October and June, the IT Project continued the DMHAS training series with more than 24 workshops presented virtually. Two of the workshops highlighted billing issues: Preparing for 2021 E&M Guideline Changes for Mental Health and Substance Use Treatment Services and Coding and Billing for Mental Health and Substance Use Treatment Services, 2021 Coding Updates, CPT ICD-10, ICD-10, HCPCS Level 2 Changes . Due to the great demand, two sessions of each workshop were presented. Other webinar topics included cybersecurity, various Microsoft software programs, information blocking rules, hosting and deployment models, and reducing costs and achieving financial sustainability. The full list can be viewed by visiting https://njamhaa.org/free-trainings. Meanwhile, the IT Project expanded its use of remote tools to provide support to members, including weekly maintenance for contracted agencies. This included implementing Windows server updates; reviewing server, quarantine and third party spam filter logs and correcting issues that were identified; providing security services; and reviewing antivirus and Malwarebytes cloud service logs, along with other services. The IT Project also continued to assist agencies with recommendations for hardware, software and cloud service purchases and upgrades. Some hardware was delivered to the NJAMHAA office for configuration and was then shipped or personally delivered to agencies. Some agencies had hardware delivered to their offices and the IT Project engineers worked with staff at the agencies to start setup and enable remote software for setups to be completed from different locations. In addition, the IT Project assisted agencies with implementing the Avast AV managed cloud solution, which is available through TechSoup at a very reasonable cost. While maintaining and expanding services, the IT Project also continued to assist DMHAS, the Department of Human Services, New Jersey Innovation Institute and other stakeholders with the Substance Use Disorder Promoting Interoperability Program. A three-agency collaborative has worked all year toward a go-live this summer. The IT Project has also assisted with provider outreach, surveys and analysis, and has been a resource for both members and nonmembers who are interested in the program. The NJAMHAA IT Project partnered with AusCura, a communication automation company that specializes in secure text messaging, to offer all NJAMHAA members a discount on their Smart Contact platform for COVID screening. In addition, the IT Project continued providing help desk services to support the following DMHAS applications: Universal Services Transaction Form, Quarterly Contract Monitoring Reports and the Contract Information Management System. The IT Project has also been representing providers who are interested in the State Behavioral Health Consent Management workgroup, which enables individuals receiving substance use treatment services to opt in to have their clinical data shared with other providers. The IT Project has been asked to identify provider organizations that would be interested in participating in this pilot program. “We continually strive to keep up with quickly changing technology and help agencies deal with rapid and continuous transformations. It’s a never ending cycle with technology.” – Ron Gordon, IT Project Director NJAMHAA