NJAMHAA News - October 2021

October 2021 11 One agency used data, reporting and surveys to quickly identify the most pressing client needs during the early stages of the pandemic. - Elliot Massuda, Strategic Partnerships Manager Foothold Technology Technology Council Members also Showed Innovation during the Pandemic While clinical service providers used technology and other strategies in innovative ways to continue and improve their services during the pandemic, technology companies did the same to further support providers in their missions during this particularly challenging times. For example, Foothold Technology “highlighted behavioral health providers who used our technology to enhance their services. One agency used data, reporting and surveys to quickly identify the most pressing client needs during the early stages of the pandemic. Another worked closely with our team to minimize click fatigue for their clinicians who are using our EHR [electronic health record], so that their staff can focus their energy on serving clients,” said Elliot Massuda, Strategic Partnerships Manager. To learn more about Foothold Technology visit footholdtechnology.com At Netsmart, “adapting to rapid change has become the new normal. The good news is that providers are not alone,” said Bryan Griffiths, Vice President of Client Development. One COVID-specific initiative Netsmart undertook was creating its own COVID-19 Resource Center, which includes articles about how different healthcare companies are improving employee engagement and satisfaction. Netsmart is eager to partner with providers to focus on advancing virtual care; using tools to better manage complex consumers and billing; moving beyond consumer portals to more active engagement strategies; shifting more care to being delivered in the community; and recruiting and retaining quality staff with an EHR designed by clinicians for clinicians. To learn more about Netsmart, visit www.ntst.com.