FY2024 Annual Report

34 Transformational Leadership with Powerful Results NJAMHAA’s Information Technology (IT) Project is continuously available to support internal and external members’ staff with technical support issues, project planning, new building moves, transitioning agencies to Microsoft Azure cloud services, answering calls made to the help desk and helping organizations anticipate and move to the future. The IT Project remains a vital resource to providers and those they serve. All of the IT Project’s services are essential to help providers eliminate obstacles, for example, for individuals to receive integrated, coordinated care from multiple healthcare professionals. With confidence in the expertise of the IT Project, the Division of Mental Health and Addiction Services (DMHAS) requested assistance from the IT Project to review agencies’ submissions for reimbursement for hardware and software purchases they had to make to support telehealth and access to services. The IT Project staff did the reviews for expense feasibility and compliance with the Health Insurance Portability and Accountability IT Project Breaks Barriers to Care through Use of Technology Act, but DMHAS staff made the final decisions. The program, known as the DMHAS Substance Abuse Block Grant COVID 19 Supplemental Reimbursement (DSCOVRS) Program, has available funding for substance use disorder (SUD) treatment providers under the Substance Abuse Prevention and Treatment Block Grant funding. The SUD DSCOVRS program is planned to be extended through FY2025. This past year, the IT Project has continued to roll out Multi Factor Authentication (MFA) to enable numerous organizations to enhance e-mail security, as the past several years have seen a large rise in spam, phishing e-mails and attacks to hack e-mail addresses. MFA provides an additional layer of protection to prevent login to e-mail accounts if any individual’s passwords are compromised. The IT Project continues to use remote tools to provide support to members, including weekly server and network maintenance for